Shipping Policy
At Look and Adorn, we take great care in packaging and delivering your jewellery safely and on time. Please read our shipping policy carefully before placing your order.
🇮🇳 Domestic Shipping (India)
Delivery Options & Timelines
| Delivery Type | Estimated Timeline | Shipping Cost |
|---|---|---|
| Standard Delivery | 3–7 working days | ₹70 (orders ₹1–₹499) | FREE on orders above ₹499 |
| Express Delivery | 24–72 hours | ₹90 (orders ₹1–₹499) | FREE on orders above ₹999 |
| Same Day Delivery | Same day (order by 12 PM) | ₹100 (orders ₹1,500–₹2,000) | FREE on orders above ₹2,000 |
📍 Same Day Delivery is currently available across all of Kolkata. Orders must be placed before 12:00 PM to qualify for same-day delivery.
Working days exclude Sundays and public holidays. Delivery timelines are estimates and may vary during peak seasons or due to unforeseen circumstances.
🌍 International Shipping
We ship to select countries worldwide. International orders are typically delivered within 8–15 business days from the date of dispatch, depending on the destination country and local customs processing times.
International Shipping Rates
| Region / Country | 0–1 kg | 1–2 kg |
|---|---|---|
| United States (US) | ₹1,600 | ₹2,500 |
| United Kingdom (UK) & UAE | ₹1,000 | ₹1,500 |
| European Union (EU) | ₹1,500 | ₹2,500 |
| Canada, Hong Kong, Bangladesh | ₹2,000 | ₹3,500 |
| Australia, Asia, Gulf & Africa | ₹2,500 | ₹3,500 |
| Chile, Venezuela | ₹6,000 | ₹9,000 |
Shipping charges are calculated based on the total weight of your order. Final shipping costs will be displayed at checkout.
🛃 Customs & Import Duties
All applicable customs duties, import taxes, and handling fees for international orders are included in the shipping cost. You will not be charged any additional duties or taxes upon delivery.
📦 Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number and a link to track your package in real time. Please allow up to 24 hours after dispatch for tracking information to become active.
If you have not received your tracking details within 48 hours of placing your order, please contact us at support@lookandadorn.com.
📋 Important Notes
- Orders are processed within 1–2 business days of payment confirmation.
- We do not ship on Sundays or public holidays.
- Delivery timelines are estimates and may be affected by weather, strikes, or other unforeseen events.
- Look and Adorn is not responsible for delays caused by courier partners or customs authorities.
- Please ensure your shipping address is accurate at the time of placing the order. We are unable to redirect shipments once dispatched.
For any shipping-related queries, feel free to reach out to us at support@lookandadorn.com. We're happy to help!